This Privacy Policy explains how we collect, use, store and protect your personal information when you visit or use our website and services.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Full name
• Mobile or telephone number
• Email address
• Age and gender, where relevant to our services
• Information provided through enquiry, consultation or appointment forms
• Health, dietary, lifestyle or nutrition-related information voluntarily provided for consultation
• Any other information you choose to provide to us

We may also automatically collect certain technical information such as your IP address, browser type, device information, pages visited and website usage information.

2. How We Use Your Information

We may use the information collected to:

• Respond to your enquiries and requests
• Schedule and manage consultations or appointments
• Provide diet, nutrition and wellness-related services
• Communicate with you regarding our services
• Improve our website, services and user experience
• Send service-related updates or information
• Maintain business and administrative records
• Comply with applicable legal requirements
• Prevent fraud, misuse or unauthorized access

3. Health & Nutrition Information

If you voluntarily provide health, medical, dietary, lifestyle or nutrition-related information during a consultation or enquiry, we may use this information for providing and managing the relevant services.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, remember preferences and improve the overall user experience.

You may control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Third-Party Services

We may use third-party service providers for website hosting, analytics, communication, appointment management, payment processing, advertising or other business functions.

These third parties may process information on our behalf and may have their own privacy policies. We recommend reviewing the privacy policies of third-party services that you use.

6. Sharing of Information

We do not sell or rent your personal information to third parties.

Information may be shared where reasonably necessary with:

• Service providers working on our behalf
• Payment or appointment service providers, where applicable
• Website and technology service providers
• Professional or legal advisers, where necessary
• Government authorities or law-enforcement agencies where required by law

7. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

8. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, comply with legal obligations and enforce our agreements.

9. Your Rights

Depending on applicable law, you may have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of information where legally permissible
• Withdraw consent where processing is based on consent
• Ask questions about how your information is being used

10. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children without appropriate parental or guardian involvement.

11. External Links

Our website may contain links to third-party websites, social media platforms or other external services. We are not responsible for the privacy practices, content or security of third-party websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.

Any updated version will be published on this page with the revised effective date. We encourage you to review this Privacy Policy periodically.

© Dietitian Riya Kohli. All Rights Reserved.